Privacy

Thank you for visiting Clean Energy Regulatory Research, LLC (“CERR®”), whether you are visiting by way of the internet website located at the URL www.cleanenergyregresearch.com, www.casecache.com, by way of a mobile device application, or any other method (collectively, the “Platform”).  This Privacy Policy details the policies we have implemented throughout CERR, governing the use of information about users of our Platform and users of services available through the Platform (the “Services”).  This Privacy Policy also governs all methods of access to our Platform, including a desktop or laptop computer, mobile phone, tablet, or other consumer electronic device now existing or later developed.

IF YOU DO NOT AGREE WITH OUR PRIVACY POLICY, DO NOT VISIT OR USE THE PLATFORM OR THE SERVICES, OTHERWISE YOUR USE OF THE PLATFORM OR SERVICES CONSTITUTES YOUR AGREEMENT WITH OUR PRIVACY POLICY.

Privacy Policy Updates

Because of the rapidly evolving nature of the internet, computers, mobile technologies, and other technologies, in attempts to make our user experience better, and for other aesthetic and business reasons, CERR may update this Privacy Policy from time to time.  CERR will post its updated Privacy Policy at www.cleanenergyregresearch.com/privacy so you are aware of what information, including personally identifiable information, we may collect and how we may use this information.  If any update or change to our Privacy Policy is unacceptable to you, you shall cease using the Platform and the Services.  If you do not cease using the Platform and the Services, you will be deemed to have accepted the change(s).

Information Collection and Use

You can generally visit our Platform without revealing personally identifiable information about yourself if you have not logged in, or are not logged in to Facebook using the same web or mobile browser you use to visit our Platform.  However, even if you are not logged in, we may be able to learn the Internet Protocol (IP) address assigned to the internet connection you are using, and with that information we can determine the general geographic location assigned to that IP Address.  This is also true if you are using a mobile device to access the Platform via Wifi or your mobile carrier's data service.

In certain sections of the Platform and when you use our Services, we may invite you to contact us with questions or comments or request information, and you may provide or upload personal, business, financial, and other information to access our Services and content, contact us with feedback, participate in surveys or questionnaires, recommend or rate Services, complete registration forms, place an order, make a purchase, or subscribe to any of the Services.  Due to the nature of some of these activities, we may collect your IP address and location, as well as personally identifiable information that you submit, such as your email address, gender, photo, age, phone number, postal address, city, occupation or business, business information (e.g., business name and description of the business, number of employees, location of the business, type of business, fictitious business name, trade name, assumed name, and/or DBA), and/or financial information (e.g., credit card information).

We may use your information and personally identifiable information, including your email address, and billing or physical address: (1) to deliver information and services related to CERR, (2) to provide notices regarding services or information you have provided, (3) to verify your authority to enter our Platform, (4) to ascertain your experiences with the Platform, (5) to improve the content and general administration of the Platform and our Services, and (6) to display or provide targeted advertising on web pages served by the Platform or in email, and (7) to contact you, including by email.  We may contact you for administrative communications to address violations of Terms of Service issues, solve issues regarding your order(s), or for marketing related to CERR.

We may use and disclose your information to third-party persons or entities if we believe, in good faith, that it is appropriate or necessary, among other things: to take precautions against liability; to protect CERR from fraudulent, abusive, or unlawful uses; to investigate and defend CERR against third-party claims or allegations; to assist government enforcement agencies: to respond to court orders or subpoenas; to protect the security or integrity of the Platform or Services; or to protect the rights, property, or personal safety of CERR, our users, or others.  We may disclose user information to affiliated companies or other businesses or persons to provide web site hosting, maintenance, and security services; fulfill orders; conduct data analysis and create reports; offer certain functionality; and assist us in improving the Platform, Services, and content and creating new services and features.

Data Retention

We will retain your information for as long as needed to provide you the Services, comply with our legal obligations, resolve disputes, enforce our agreements, and for other business reasons.  If you would like to request that we do not use your information to provide you with Services, you may contact info@cleanenergyregresearch.com and we will consider your request.  Please note, however, that even if we do attempt to honor your request there may be latency in deleting information from our servers and backed-up versions may exist after deletion.  We may also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  User information may also be reviewed and modified by the User by logging in to the user's My Account page. 

Children's Privacy

CERR recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests.  The Platform and Services are not intended for children under the age of 13.  CERR does not target its Services or Platform to children under 13.  CERR does not knowingly collect personally identifiable information from children under the age of 13.  IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS ANY CERR PLATFORM AT ANY TIME OR IN ANY MANNER.  IF CERR LEARNS THAT ANY PERSONALLY IDENTIFIABLE INFORMATION OF PERSONS LESS THAN 13 YEARS OF AGE HAS BEEN COLLECTED ON OR THROUGH THE CERR SITE, CERR WILL TAKE THE APPROPRIATE STEPS TO DELETE THIS INFORMATION.

IF YOU ARE THE PARENT OR LEGAL GUARDIAN OF A CHILD UNDER 13 WHO HAS UTILIZED THE SITE OR SERVICES OF CERR, PLEASE CONTACT CERR AT INFO@CLEANENERGYREGRESEARCH.COM TO HAVE THAT CHILD'S INFORMATION DELETED.  PLEASE NOTE, HOWEVER, THAT EVEN IF WE DO DELETE THE INFORMATION THERE MAY BE LATENCY IN DELETING INFORMATION FROM OUR SERVERS AND BACKED-UP VERSIONS MAY EXIST AFTER DELETION.

THE FOLLOWING ARE SOME RESOURCES THAT MAY HELP PARENTS AND LEGAL GUARDIANS IN MONITORING AND LIMITING YOUR CHILDREN'S ACCESS TO CERTAIN TYPES OF MATERIAL ON THE INTERNET.  WHILE CERR DOES NOT ENDORSE THESE SITES, SERVICES, OR PRODUCTS, AND DISCLAIMS ANY RESPONSIBILITY IN CONNECTION WITH THEM, WE PROVIDE INFORMATION ABOUT THEM AS A PUBLIC SERVICE.

OnGuard Online, maintained by the Federal Trade Commission.

WiredSafety

Netsmartz.org

The Child Safety Network

Control Kids

Cyber Sitter

Net Nanny

Cookies

When you use or access the CERR Platform, we may use small text files containing a string of alphanumeric characters called “cookies” to improve overall Platform experience, among other things.  A cookie is a small file containing a unique string of characters that is sent to your computer when you visit a Platform.  When you visit the Platform again, the cookie allows the site to recognize those unique characters of your browser.  Cookies generally do not permit us to personally identify you, although they may store user preferences and other information.  CERR may use both session cookies and persistent cookies.  A session cookie generally disappears after you close your browser.  A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the CERR site or other web sites.  Persistent cookies can generally be removed by you.

You can reset your browser to block all cookies or to indicate when a cookie is being sent.  You can also clear cookies that are stored on your computer.  However, some website features or services may not function properly without cookies.  Please review your web browser “Help” file to learn the proper way to modify your cookie settings and to remove cookies.  We may also use web beacons or pixel tags on our Platform and in emails that we send to you.  We may also collect information regarding pages visited, searches performed, documents viewed and downloaded, and comments made.

When you access the Platform or open one of our HTML emails from your computer, tablet, mobile phone, or any device now or later developed we may automatically record certain information from your system by using different types of tracking technology, including server logs.  This “automatically collected” information may include your IP Address, a unique device or user ID, version of software installed, the type of device, system type, browser used, the content and pages that you accessed on the Platform, the dates and times that you visited the Platform, documents that you viewed or downloaded, advertisements that you clicked on, and information from your Facebook account that you make publicly available, which is provided to us by Facebook via the Facebook Application Programming Interface (API).  Like most web sites, our servers automatically record the page requests made when you visit our Platform.  These “server logs” typically include your web request, IP address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.

We do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Aggregate Information

The Platform may track the total number of visitors to our Platform, the number of visitors to each page of our Platform, browser type, and IP addresses, and we may analyze these data for trends and statistics in the aggregate, but such information will be maintained, used, and disclosed in aggregate form only and it will not contain personally identifiable information.  We may use such aggregate information to analyze trends, administer the Platform, track users' movement, and gather broad demographic information for aggregate use.

Disclosure

We may provide your personally identifiable information and the data generated by cookies, web beacons, pixel tags, logs, and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our Services and advertising to you.  Such third party entities may be obligated to use your personally identifiable information to provide the services to us, such as processing credit card transactions and orders.  We will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or in cooperation with any governmental investigation, including upon receipt of what we believe may be a valid subpoena, whether issued by a Court that has jurisdiction over CERR or not.  (Please note that CERR reserves the right to assert that only the Federal District Court of the Northern District of California, and the San Francisco County Superior Court have jurisdiction, and subpoenas from outside those jurisdictions must be “domesticated,” though we are not obligated to do so.)  We will not sell your personally identifiable information to any company or organization; however, we may transfer your personally identifiable information to a successor entity upon a merger, consolidation, or other corporate reorganization in which CERR participates or to a purchaser of all or substantially all of CERR's assets to which this Platform relates.

Links to Third Party Sites

The CERR Platform may also contain links to websites of other public and private organizations.  When you follow a link to another site, you are leaving the CERR Platform and your actions are no longer covered by our Privacy Policy.  CERR is not responsible for and does not endorse any content or privacy practices of external websites linked on the CERR Platform or emails.

Security

We employ procedural and technological security measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration, or destruction.  CERR may use encryption, password protection, and other security measures to help prevent unauthorized access to your personally identifiable information.  YOU ARE RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR UNIQUE PASSWORD, PERSONALLY IDENTIFIABLE INFORMATION, AND ACCOUNT INFORMATION AT ALL TIMES.  WE CANNOT, HOWEVER, ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US AND YOU DO SO AT YOUR OWN RISK.  ONCE WE RECEIVE YOUR TRANSMISSION OF INFORMATION, WE MAKE COMMERCIALLY REASONABLE EFFORTS TO ENSURE THE SECURITY OF OUR SYSTEMS, HOWEVER, PLEASE NOTE THAT THIS IS NOT A GUARANTEE THAT SUCH INFORMATION MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF ANY OF OUR PHYSICAL, TECHNICAL, OR MANAGERIAL SAFEGUARDS.  IF WE LEARN OF A SECURITY SYSTEMS BREACH, THEN WE MAY ATTEMPT TO NOTIFY YOU ELECTRONICALLY SO THAT YOU CAN TAKE APPROPRIATE PROTECTIVE STEPS.

Notice to European Users

The information you enter on this Platform or otherwise provide to CERR may be transferred outside of the European Union to the United States of America, which does not offer an equivalent level of protection to that required in the European Union.  In particular, you are advised that the United States of America uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation.  Article 26 of the European Union's Data Protection Directive (Directive 95/46/EC, 1995 O.J. (L 281) 31) allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his consent to the transfer of personal information, regardless of the third country's level of protection.  By agreeing to the Terms of Use and this Privacy Policy, you consent to the transfer of all such information to the United States of America which may not offer an equivalent level of protection to that required in the European Union and to the processing of that information by CERR on its servers located in the United States of America as described in this Privacy Policy.

CERR is regulated by United States law and so abides by these laws.  CERR is not subject to, and therefore does not consider, the laws of any other country.  Users from outside of the United States are agreeing to be subject to and enforce United States laws by using the Platform, and if they do not so agree then please exit the Platform immediately.

Contacting Us

If you have any questions regarding this Privacy Policy please contact us via email at info@cleanenergyregresearch.com.  Please make sure the subject line states “Privacy Policy Question.”

Last updated: March 1, 2019.